Dungeon Dash Privacy Policy

This policy covers Dungeon Dash: The Lost Kingdom, published by Oakmont Interactive, and related support requests. Contact support@oakmontinteractive.com about your information.

Playing and signing in

You can play as a guest. Local progress and unfinished runs are stored on your device and may be lost if you uninstall or clear app data. Signing in enables your player name, leaderboards, friend rewards and recovery of eligible permanent progress and purchases. Recovery uses available saved records; it is not a complete backup. Current runs and this-run-only boosts are not restored as permanent progress.

Firebase Authentication handles sign-in and receives account information such as your email, name and account identifier. Review accounts use email/password sign-in. Passwords are not stored in game profiles.

Game records and purchases

We store account-linked progress, unlocks, leaderboard results and friend-reward records to provide these features. Your player name and leaderboard results are public. Private account details and gameplay summaries are not shown to other players. Sharing an invitation does not upload your contacts.

Google Play processes purchases. We store product, transaction and ownership information to deliver purchases, recover eligible unlocks, handle interrupted payments and refunds, prevent misuse and understand sales. We do not receive your full card details. Verification credentials are kept in restricted server records where needed.

Improving the game

We automatically receive limited gameplay summaries, including sessions, hero, game version, floor progress, run outcomes and selected paths and perks. Guests use a random installation identifier; that summary may be linked to their account if they later sign in. Signed-in reports also include recent game status. We use this information to understand difficulty and improve the game.

The separate optional Gameplay Insights setting controls an additional summary. Turning it off requests removal of that summary when connected; it does not disable basic activity reporting or remove account, purchase or leaderboard records.

Ads and notifications

Google AdMob may collect approximate location from your IP address, device identifiers, app interactions and diagnostics for advertising, measurement and fraud prevention. Where applicable, Google's consent tools provide privacy choices. See Google's privacy policy.

Notifications are optional. When enabled while signed in, we use a notification token and your preferences to send game updates and alerts. You can change notification settings in the game or Android. We record sending attempts, which do not confirm delivery.

Storage and support

Firebase, Google Cloud and our hosting providers process information to operate the services and may process it outside your country. We use encrypted connections and restrict access to private records. Technical logs may contain IP addresses, request times and errors. Gameplay does not request precise GPS location, contacts, camera or microphone access.

Support requests include the contact details and message you provide. We use them to respond and verify account requests. Please do not send passwords or payment-card details.

Your choices and deletion

You can request deletion of your game account and associated data through support. We verify ownership and confirm the outcome, aiming to complete verified requests within 30 days. This includes associated progress, purchase, gameplay, notification and linked guest records. Limited records may be retained where necessary for legal, fraud-prevention or security reasons; we will explain applicable exceptions.

Unlinked guest summaries use an installation identifier rather than an email. Contact support while you still have the installation so we can determine whether the relevant records can be identified. Uninstalling does not itself remove server records. Account deletion does not delete your Google account or records independently held by Google, and is not a refund request. Local saves are removed separately through your device.

Dungeon Dash carries an Everyone 10+ rating on Google Play and is intended for players aged 10 and older. Contact support@oakmontinteractive.com about your information or a child under 10's information. We may update this policy as the game changes.